Yealink SIP-T23 Spécifications

User Guide for the SIP-T23/T23P/T23G IP Phone 90 3. Enter the number of the second party and press , , or the Send soft key. 4. W

Basic Call Features 91 To use this feature, contact your system administrator for the network conference URI in advance. To configure network confer

User Guide for the SIP-T23/T23P/T23G IP Phone 92 8. Repeat steps 5 to 7 until you have added all intended parties. The procedures to set up a network

Basic Call Features 93 parked call. The system establishes call between phone C and B. Note You can use call pickup to answer someone else’s incomin

User Guide for the SIP-T23/T23P/T23G IP Phone 94 2. Select Enabled from the pull-down list of Directed Call Pickup. 3. Click Confirm to accept the

Basic Call Features 95 4. Enter the directed call pickup code in the Directed Call Pickup Code field. 5. Click Confirm to accept the change. To p

User Guide for the SIP-T23/T23P/T23G IP Phone 96 Group Call Pickup To enable group call pickup via web user interface: 1. Click on Features->Call

Basic Call Features 97 To configure the group call pickup code on a per-line basis via web user interface: 1. Click on Account. 2. Select the desi

User Guide for the SIP-T23/T23P/T23G IP Phone 98 You can also configure a DSS key as a group pickup key via phone user interface or web user interface

Basic Call Features 99 To place an anonymous call: 1. Using the specific line on the phone to place a call to phone B. The LCD screen of phone B pr

Overview 1 This chapter provides the overview of the SIP-T23(P/G) IP phone. Topics include:  Hardware Component Instructions  Icon Instructions 

User Guide for the SIP-T23/T23P/T23G IP Phone 100

Advanced Phone Features 101 This chapter provides operating instructions for the advanced features of the SIP-T23(P/G) IP phone. Topics include: 

User Guide for the SIP-T23/T23P/T23G IP Phone 102 3. Press or , or the Switch soft key to select BLF from the Type field. 4. Pres

Advanced Phone Features 103 4. Click Confirm to accept the change. Note When the monitored line receives an incoming call, the following occurs on

User Guide for the SIP-T23/T23P/T23G IP Phone 104  When the monitored user receives an incoming call, press the BLF list key to pick up the call dir

Advanced Phone Features 105 Two ways of call recording:  Record: The phone sends SIP INFO message containing a specific header “Record: on/off” to

User Guide for the SIP-T23/T23P/T23G IP Phone 106 The record and URL record keys control the recording function, and are available:  During an activ

Advanced Phone Features 107 means that actual personal offices would be often vacant, consuming valuable space and resources. You can use hot deskin

User Guide for the SIP-T23/T23P/T23G IP Phone 108 The login wizard will be displayed as below: 3. Enter the desired values in the User Name and Pass

Advanced Phone Features 109 Intercom key is configurable via web user interface at the path DSSKey->Line key. To place an intercom call: 1. Pres

User Guide for the SIP-T23/T23P/T23G IP Phone 2 Hardware component instructions of the SIP-T23(P/G) IP phone are: Item Description ① LCD Screen Shows

User Guide for the SIP-T23/T23P/T23G IP Phone 110 Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom cal

Advanced Phone Features 111 To configure a multicast paging key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select the d

User Guide for the SIP-T23/T23P/T23G IP Phone 112 To configure paging list via phone user interface: 1. Press the paging list key when the phone is i

Advanced Phone Features 113 The default codec is G722. 3. Click Confirm to accept the change. Note To send RTP stream via a multicast paging key:

User Guide for the SIP-T23/T23P/T23G IP Phone 114 3. Press the EndCall soft key to cancel the multicast RTP session. Note To send RTP stream via a pa

Advanced Phone Features 115 place the previous multicast paging call on hold. If disabled, the phone will automatically ignore all incoming multicas

User Guide for the SIP-T23/T23P/T23G IP Phone 116 immediately plays audio from some source located anywhere (LAN, Internet) to the held party. Contact

Advanced Phone Features 117 To configure an ACD key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select the desired DSS k

User Guide for the SIP-T23/T23P/T23G IP Phone 118 After configuring an ACD key, you can press the ACD key to log into the ACD system. After logging in

Advanced Phone Features 119 To read a text message: 1. Press Menu->Message->Text Message->Inbox. 2. Select the desired message and pre

Overview 3 Icons appearing on the LCD screen are described in the following table: Icon Description Network is unavailable Private line registers su

User Guide for the SIP-T23/T23P/T23G IP Phone 120 To reply a text message: 1. Press Menu->Message->Text Message->Inbox. 2. Select the desir

Advanced Phone Features 121 You can leave voice mails for someone else using the SIP-T23(P/G) IP phone. You can also listen to voice mails that are

User Guide for the SIP-T23/T23P/T23G IP Phone 122 To listen to voice mails: 1. When the LCD screen prompts that the phone receives a new voice mail,

Advanced Phone Features 123 The MWI Subscription parameters you need to know: Option Description Subscribe for MWI Enable or disable a subscription

User Guide for the SIP-T23/T23P/T23G IP Phone 124 5. Enter the desired voice mail number in the Voice Mail field. 6. Click Confirm to accept the ch

Troubleshooting 125 This chapter provides general troubleshooting information to help to solve the problems you might encounter when using your SIP-T2

User Guide for the SIP-T23/T23P/T23G IP Phone 126 How to obtain the MAC address of a phone when the phone is not powered on? Three ways you can obtain

Troubleshooting 127 Activation/Deactivation on page 47.  Check that the headset volume is adjusted to an appropriate level. Refer to Volume on page

User Guide for the SIP-T23/T23P/T23G IP Phone 128 How to change the user password? To change the user password via web user interface: 1. Click on Se

Troubleshooting 129 4. Select the desired value from the pull-down list of RTP Encryption (SRTP). 5. Click Confirm to accept the change. Note How t

User Guide for the SIP-T23/T23P/T23G IP Phone 4 Icon Description Received Calls Placed Calls Missed Calls Recording box is full A call cannot b

User Guide for the SIP-T23/T23P/T23G IP Phone 130 How to export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem. To e

Troubleshooting 131 6. Click Export to open file download window, and then save the file to your local system. You can also export the system log to

User Guide for the SIP-T23/T23P/T23G IP Phone 132 To export the phone configurations via web user interface: 1. Click on Settings->Configuration.

Troubleshooting 133 2. Click Browse to locate the required firmware from your local system. 3. Click Upgrade to upgrade the firmware. The web user

User Guide for the SIP-T23/T23P/T23G IP Phone 134 The LCD screen prompts “Resetting to factory, please wait…”. The LCD screen prompts “Welcome Initia

Regulatory Notices 135 Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. TO THE FULL EXTE

User Guide for the SIP-T23/T23P/T23G IP Phone 136  Please do not place heavy objects on the device in case of damage and deformation caused by the he

Appendix A-Time Zones 137 Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00 Uni

User Guide for the SIP-T23/T23P/T23G IP Phone 138 Time Zone Time Zone Name +01:00 Denmark(Kopenhagen) +01:00 France(Paris) +01:00 Germany(Berlin) +01:

Appendix A-Time Zones 139 Time Zone Time Zone Name +11:00 New Caledonia(Noumea) +11:30 Norfolk Island +12:00 New Zealand(Wellington, Auckland) +12

Overview 5 Line key LED (configured as a BLF key or BLF List key) LED Status Description Solid green The monitored user is idle. Fast flashing red (20

User Guide for the SIP-T23/T23P/T23G IP Phone 140

Index 141 A About This Guide v Account Management 57 Account Registration 57 Adding Contacts 33 Adding Groups 31 Administrator pa

User Guide for the SIP-T23/T23P/T23G IP Phone 142 Logo Customization 46 M Messages 118 Message Waiting Indicator 122 Multicast Paging 11

User Guide for the SIP-T23/T23P/T23G IP Phone 6 phone is idle. Enter the IP address (e.g., http://192.168.0.10 or 192.168.0.10) in the address bar of

Overview 7 Options Phone User Interface Web User Interface --Call Forward √ --Call Transfer √ --Call Waiting √ --Conference --Call Park √ --Call Pick

User Guide for the SIP-T23/T23P/T23G IP Phone 8 The following table shows documentations available for the SIP-T23(P/G) IP phone. Name Contents Where

Getting Started 9 This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T23(P/G) IP p

Copyright © 2014 YEALINK NETWORK TECHNOLOGY Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publicatio

User Guide for the SIP-T23/T23P/T23G IP Phone 10  Phone Stand  Power Adapter (Optional)  Handset & Handset Cord 

Getting Started 11 If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone:

User Guide for the SIP-T23/T23P/T23G IP Phone 12  AC power  Power over Ethernet (PoE) Note AC Power To connect the AC power: 1. Connect the DC pl

Getting Started 13 After your phone is powered on, the system boots up and performs the following steps: Automatic Phone Initialization The phone fin

User Guide for the SIP-T23/T23P/T23G IP Phone 14 To view the phone status via web user interface: 1. Open a web browser on your computer. 2. Enter t

Getting Started 15 2. Press or to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. 3. Press the Save soft key to accept

User Guide for the SIP-T23/T23P/T23G IP Phone 16 If you are using an xDSL modem for IPv4 network connection, you can connect your phone to the Interne

Customizing Your Phone 17 You can customize your SIP-T23(P/G) IP phone by personally configuring certain settings, for example, backlight, time &

User Guide for the SIP-T23/T23P/T23G IP Phone 18 You can configure the backlight status on the LCD screen from the following options:  Always On: Ba

Customizing Your Phone 19 user interface respectively. To change the language for the phone user interface: 1. Press Menu->Settings->Basic Se

This device is compliant with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmfu

User Guide for the SIP-T23/T23P/T23G IP Phone 20 To configure the SNTP settings via phone user interface: 1. Press Menu->Settings->Basic Settin

Customizing Your Phone 21 To configure the time and date format via phone user interface: 1. Press Menu->Settings->Basic Settings->Time &a

User Guide for the SIP-T23/T23P/T23G IP Phone 22 To change the administrator password via phone user interface: 1. Press Menu->Settings->Advanc

Customizing Your Phone 23 Menu Key: The Menu soft key is locked. You cannot access the menu of the phone until unlocked. Function Keys: Th

User Guide for the SIP-T23/T23P/T23G IP Phone 24 The LCD screen prompts “Keypad locked.” and displays the icon . You can specify the interval (in

Customizing Your Phone 25 To change the phone unlock PIN via phone user interface: 1. Press Menu->Settings->Basic Settings (default passwor

User Guide for the SIP-T23/T23P/T23G IP Phone 26 2. Press or , or the Switch soft key to select Disabled from Lock Enable field. 3

Customizing Your Phone 27 Ring tones are used to indicate incoming calls. You can select different ring tones to distinguish different accounts regi

User Guide for the SIP-T23/T23P/T23G IP Phone 28 If Common is selected, this account will use the ring tone selected for the phone. Refer to the above

Customizing Your Phone 29 3. Click Upload to upload the file. Note This section provides the operating instructions for managing contacts. Topics

Yealink SIP-T23(P/G) firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific term

User Guide for the SIP-T23/T23P/T23G IP Phone 30 The LCD screen will display the list(s) in the adjusted order. 6. Click Confirm to accept the chang

Customizing Your Phone 31 add new groups and contacts, edit, delete or search for a contact, or simply dial a contact number from the local director

User Guide for the SIP-T23/T23P/T23G IP Phone 32 The IP phone enters the local directory directly as there is only Local Directory enabled in the dire

Customizing Your Phone 33 The LCD screen prompts “Delete selected group?”. 4. Press the OK soft key to confirm the deletion or the Cancel soft key

User Guide for the SIP-T23/T23P/T23G IP Phone 34 4. Enter the name and the office, mobile or other numbers in the corresponding fields. 5. Press

Customizing Your Phone 35 enter the remote phone book. 2. Press or to select the desired contact. 3. Press the Option soft key, an

User Guide for the SIP-T23/T23P/T23G IP Phone 36 To delete a contact from the local directory: 1. Press the Dir soft key. The IP phone enters the loc

Customizing Your Phone 37 If Local Directory is removed from the directory, press Menu->Directory->Local Directory to enter the local direct

User Guide for the SIP-T23/T23P/T23G IP Phone 38 appear on the LCD screen. You can dial from the result list. You can search for a contact in your des

Customizing Your Phone 39 The contacts in the enabled search source lists whose name or phone number matches the characters entered will appear on t

About This Guide v Thank you for choosing the SIP-T23(P/G) IP phone, exquisitely designed to provide business telephony features, such as Call Hold, C

User Guide for the SIP-T23/T23P/T23G IP Phone 40 To import a CSV contact list file via web user interface: 1. Click on Directory->Local Directory.

Customizing Your Phone 41 The built-in phone directory can store names and phone numbers for a blacklist. You can store up to 30 contacts, add, edit

User Guide for the SIP-T23/T23P/T23G IP Phone 42 The LCD screen prompts "Move selected to blacklist?". 5. Press the OK soft key to confirm

Customizing Your Phone 43 To access your remote phone book via phone user interface: 1. Press Menu->Directory->Remote Phone Book. If Remote P

User Guide for the SIP-T23/T23P/T23G IP Phone 44 3. Select the desired contact in the remote phone book. 4. Press the Send soft key. In addition, yo

Customizing Your Phone 45 To disable history record via phone user interface: 1. Press Menu->Features->History Setting. 2. Press or

User Guide for the SIP-T23/T23P/T23G IP Phone 46 To delete an entry from the call history list: 1. Press the History soft key. 2. Press or

Customizing Your Phone 47 2. Select Custom Logo from the pull-down list of Use Logo. 3. Click Browse to select the logo file from your local syst

User Guide for the SIP-T23/T23P/T23G IP Phone 48 To deactivate the headset: 1. Press again on the phone. The headset icon disappears from

Customizing Your Phone 49 You can use two headsets when enabling dual headset. To use this feature, you must physically connect headsets to the head

User Guide for the SIP-T23/T23P/T23G IP Phone vi

User Guide for the SIP-T23/T23P/T23G IP Phone 50 To configure a line key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Selec

Customizing Your Phone 51  Dir For more information, contact your system administrator. Speed Dial You can use this key feature to speed up dialin

User Guide for the SIP-T23/T23P/T23G IP Phone 52 Value (the group pickup feature code) Usage: Press the DSS key on your phone when a phone number in t

Customizing Your Phone 53 Usage: Press the DSS key to access the remote group specified in the Phone Book Name field. XML Browser You can use this k

User Guide for the SIP-T23/T23P/T23G IP Phone 54 Value (the number you want to forward to) Usage: Press the DSS key to forward an incoming call to the

Customizing Your Phone 55 DND You can use this key feature to activate or deactivate DND. You can also use this key feature to access the custom DND

User Guide for the SIP-T23/T23P/T23G IP Phone 56 Usage: 1. During a call, press the DSS key to activate the group listening mode. You can then spea

Customizing Your Phone 57 2. Customize specific features for these keys. 3. Click Confirm to accept the change. You can click Reset to default to

User Guide for the SIP-T23/T23P/T23G IP Phone 58 5. Press the Save soft key to accept the change or the Back soft key to cancel. You can repeat steps

Customizing Your Phone 59  Area Code  Block Out The basic expression syntax you need to know: . The dot ”.” can be used as a placeholder or mult

Table of Contents vii About This Guide ... v In This Guide ...

User Guide for the SIP-T23/T23P/T23G IP Phone 60 4. Enter the desired line ID in the Account field or leave it blank. 5. Click Add to add the repla

Customizing Your Phone 61 You can configure one or more dial-now rules (up to 100) on your phone. When the dialed out number matches the dial-now st

User Guide for the SIP-T23/T23P/T23G IP Phone 62 2. Enter the time between 1 and 14 (seconds) in the Time-Out for Dial-Now Rule field. 3. Click Con

Customizing Your Phone 63 For more information on the valid values for the Account field, refer to Replace Rule on page 59. 4. Click Confirm to ac

User Guide for the SIP-T23/T23P/T23G IP Phone 64 For more information on the valid values for the Account field, refer to Replace Rule on page 59. 4.

Customizing Your Phone 65 For multiple numbers, enter a comma between every two emergency numbers. The default emergency numbers are 112, 911 and 11

User Guide for the SIP-T23/T23P/T23G IP Phone 66 The default delay time is 4s. 4. Click Confirm to accept the change. Note You can dial a hotline nu

Basic Call Features 67 The SIP-T23(P/G) IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). Y

User Guide for the SIP-T23/T23P/T23G IP Phone 68  Using the speakerphone  Using the headset You can also dial the number first, and then choose th

Basic Call Features 69 To place a call using the headset: Do one of the following: - With the optional headset connected, press to activ

User Guide for the SIP-T23/T23P/T23G IP Phone viii Directory...

User Guide for the SIP-T23/T23P/T23G IP Phone 70 Answering When Not in Another Call Call duration and destination will always appear on the LCD screen

Basic Call Features 71 - If you are using the speakerphone, press or the EndCall soft key. Note To redial the last dialed number from yo

User Guide for the SIP-T23/T23P/T23G IP Phone 72 3. Click Confirm to accept the change. Note To view placed calls list when the phone is in the pre-d

Basic Call Features 73 Auto answer is configurable via web user interface at the path Account->Basic. Note You can enable auto redial to automati

User Guide for the SIP-T23/T23P/T23G IP Phone 74 1. Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen

Basic Call Features 75 1. Press the OK soft key, the phone returns to the idle screen and call completion is activated. When the called party becom

User Guide for the SIP-T23/T23P/T23G IP Phone 76 To mute a call: 1. Press during an active call. The LCD screen indicates that the call is n

Basic Call Features 77 A numbered prompt appears on the LCD screen, for example “2/3”, indicating that this is the second call out of three calls. I

User Guide for the SIP-T23/T23P/T23G IP Phone 78 2. In the DND block, mark the desired radio box in the Mode field. 3. Click Confirm to accept the

Basic Call Features 79 The LCD screen displays a list of the accounts on the phone. 2. Press or to select the desired account,

Table of Contents ix Hot Desking ...

User Guide for the SIP-T23/T23P/T23G IP Phone 80 2. Press the All On soft key to activate DND for all accounts. 3. Press the Save soft key to accept

Basic Call Features 81 You can configure your phone to forward incoming calls to another party through static forwarding. You can also forward calls

User Guide for the SIP-T23/T23P/T23G IP Phone 82 To enable call forward in phone mode: 1. Press Menu->Features->Call Forward. 2. Press

Basic Call Features 83 On Code and Off Code field. Busy forward on code/ off code is used to activate/deactivate the server-side always forward feat

User Guide for the SIP-T23/T23P/T23G IP Phone 84 1) Press or , or the Switch soft key to select Enable from the Always field. 2)

Basic Call Features 85 You can also enable busy forward for all accounts. After busy forward was enabled for a specific account, do the following: 1

User Guide for the SIP-T23/T23P/T23G IP Phone 86 3) Press the OK soft key to accept the change or the Cancel soft key to cancel. 5. Press the Save

Basic Call Features 87 2. Enter the number you want to forward the incoming call to. 3. Press , , or the Send soft key. The i

User Guide for the SIP-T23/T23P/T23G IP Phone 88 group and search for the contact (Directory and remote phone book should be configured in advance. Re

Basic Call Features 89 To configure call waiting via phone user interface: 1. Press Menu->Features->Call Waiting. 2. Press or