Yealink SIP-T19 Manuel d'utilisateur

i

User Guide for the SIP-T19P/SIP-T19 IP Phone x

User Guide for the SIP-T19P/SIP-T19 IP Phone 90 Accept Intercom You can enable or disable the phone to automatically answer an incoming intercom call

Advanced Phone Features 91 Paging Barge Paging barge parameter defines the priority of the voice call in progress. If the priority of an incoming mu

User Guide for the SIP-T19P/SIP-T19 IP Phone 92 6. Click Confirm to accept the change. Note Music on hold (MoH) is the business practice of playing

Advanced Phone Features 93 When you have placed a call on hold, the held party can hear the music. Note You can send and receive text messages using

User Guide for the SIP-T19P/SIP-T19 IP Phone 94 To send a text message: 1. Press Me nu->Messages->Text Message->New Message. 2. Compose th

Advanced Phone Features 95 The LCD screen prompts “Delete Message?”. 4. Press the OK soft key to delete this message or the Cancel soft key to can

User Guide for the SIP-T19P/SIP-T19 IP Phone 96 To configure voice mail access codes via phone user interface: 1. Press Menu->Messages->Voice

Advanced Phone Features 97 mail icon) on the LCD screen. This will be cleared when you retrieve all voice mails or delete them. The MWI service is u

User Guide for the SIP-T19P/SIP-T19 IP Phone 98 3. Enter the period time in the MWI Subscription Period (Seconds) field. 4. Click Confirm to accep

Advanced Phone Features 99 The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI to Voice Mail. Note MWI s

Overview 1 This chapter provides the overview of the SIP-T19P/SIP-T19 IP phone. Topics include:  Hardware Component Instructions  Icon Instructio

User Guide for the SIP-T19P/SIP-T19 IP Phone 100

Troubleshooting 101 This chapter provides general troubleshooting information to help to solve the problems you might encounter when using your SIP-T1

User Guide for the SIP-T19P/SIP-T19 IP Phone 102 How to obtain the MAC address of a phone when the phone is not powered on? Three ways you can obtain

Troubleshooting 103  Check that the headset volume is adjusted to an appropriate level. Refer to Volume on page 27. What is the difference between u

User Guide for the SIP-T19P/SIP-T19 IP Phone 104 Why can’t I send a SMS to any other phone? SMS depends on support from a SIP server. Contact your s

Troubleshooting 105 2. Select the desired value from the pull-down list of RTP Encryption (SRTP). 3. Click Confirm to accept the change. Note How t

User Guide for the SIP-T19P/SIP-T19 IP Phone 106 2. Click Re boot to reboot the phone. Note How to export PCAP trace? We may need you to provide a

Troubleshooting 107 How to export system log? We may need you to provide debug log information to help analyze problem. By default, you can export the

User Guide for the SIP-T19P/SIP-T19 IP Phone 108 To export the phone configurations via web user interface: 1. Click on Se ttings->Configuration.

Troubleshooting 109 How to upgrade firmware? To upgrade firmware via web user interface: 1. Click on Se ttings->Upgrade. 2. Click Browse to locat

User Guide for the SIP-T19P/SIP-T19 IP Phone 2 Hardware component instructions of the SIP-T19P/SIP-T19 IP phone are: Ite m De scription ① LCD Screen

User Guide for the SIP-T19P/SIP-T19 IP Phone 110 3. Press the OK soft key. The LCD screen prompts “Resetting…Please Wait!”. The LCD screen prompts

Regulatory Notices 111 Contact your Yealink Authorized Reseller for information about service agreements applicable to your product. TO THE FULL EXTE

User Guide for the SIP-T19P/SIP-T19 IP Phone 112  Please place no heavy objects on the device in case of damage and deformation caused by the heavy

Appendix A-Time Zones 113 Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:00

User Guide for the SIP-T19P/SIP-T19 IP Phone 114 Time Zone Time Zone Name +01:00 Hungary(Budapest) +01:00 Italy(Rome) +01:00 Luxembourg(Luxembourg)

Index 115 A About This Guide v Account Registration 52 Adding Contacts 33 Adding Groups 31 Administrator password 22 Anonymous Ca

User Guide for the SIP-T19P/SIP-T19 IP Phone 116 No answer Forward 72 O Overview 1 P Packaging Contents 9 Phone Initialization 13 Ph

Overview 3 Icon De scription Registering Hands-free speakerphone mode Handset mode Headset mode Multi-lingual lowercase letters input mode Multi

User Guide for the SIP-T19P/SIP-T19 IP Phone 4 Power Indicator LED LED Status De scription Solid green The phone is initializing. The phone is busy.

Overview 5 In addition to the phone user interface, you can also customize your phone via web user interface. In order to access the web user interfac

User Guide for the SIP-T19P/SIP-T19 IP Phone 6 Options Phone User Interface We b User Interface --Recent Call In Dialing --Auto Answer √ --Auto Re

Overview 7 The following table shows documentations available for the SIP-T19P/SIP-T19 IP phone. Name Contents Where found Language Quick Installati

User Guide for the SIP-T19P/SIP-T19 IP Phone 8

Getting Started 9 This chapter provides basic installation instructions and information for obtaining the best performance with the SIP-T19P/SIP-T19

ii Copyright © 2014 YEALINK NETWORK TECHNOLOGY CO., LTD Copyright © 2014 Yealink Network Technology CO., LTD. All rights reserved. No parts of this

User Guide for the SIP-T19P/SIP-T19 IP Phone 10  Phone Stand  Power Adapter (Optional)  Handset & Handset Cord  Ethern

Getting Started 11 If your phone is already installed, proceed to Phone Initialization on page 13. This section introduces how to install the phone:

User Guide for the SIP-T19P/SIP-T19 IP Phone 12 3) Connect the network and power You have two options for power and network connections. Your syste

Getting Started 13 To connect the PoE for the SIP-T19P IP phone: 1. Connect the Ethernet cable between the Internet port on the phone and an availab

User Guide for the SIP-T19P/SIP-T19 IP Phone 14  Account status (e.g., the register status of SIP account). Note To view the phone status via phone

Getting Started 15 The phone status is displayed on the first page of the web user interface. If your phone cannot contact a DHCP server for any rea

User Guide for the SIP-T19P/SIP-T19 IP Phone 16 3. Press to select Static IP Client and press the Enter soft key. 4. Enter the desired val

Getting Started 17 4. Enter the user name and password in the corresponding fields. 5. Press the Save soft key to accept the change or the Back s

User Guide for the SIP-T19P/SIP-T19 IP Phone 18

Customizing Your Phone 19 You can customize your SIP-T19P/SIP-T19 IP phone by personally configuring certain settings, for example, contrast, langua

iii Note: This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are des

User Guide for the SIP-T19P/SIP-T19 IP Phone 20 The default language of the phone user interface is English. The phone will detect and use the same l

Customizing Your Phone 21 3. Click Confirm to accept the change. Text displayed on the web user interface will change to the selected language. The

User Guide for the SIP-T19P/SIP-T19 IP Phone 22 4. Press the Save soft key to accept the change. The date and time displayed on the LCD screen will

Customizing Your Phone 23 To change the administrator password via phone user interface: 1. Press Me nu->Settings->Advanced Settings (passwor

User Guide for the SIP-T19P/SIP-T19 IP Phone 24 You can lock the keypad of your phone temporarily when you are not using it. This feature helps you t

Customizing Your Phone 25 You can configure the interval (in seconds) to automatically lock the keypad instead of long pressing . To confi

User Guide for the SIP-T19P/SIP-T19 IP Phone 26 5. Press the Save soft key to accept the change or the Back soft key to cancel. Note To unlock th

Customizing Your Phone 27 You can press the Volume key to adjust the ringer volume when the phone is idle. You can also press the Volume key to adju

User Guide for the SIP-T19P/SIP-T19 IP Phone 28 2. Press or to select the desired ring tone. 3. Press the Save soft key to accept the

Customizing Your Phone 29 2. Click Browse to locate a ring tone (file format must be *.wav) file from your local system. 3. Click Upload to uploa

iv Yealink SIP-T19P/SIP-T19 IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under t

User Guide for the SIP-T19P/SIP-T19 IP Phone 30 To configure the directory via web user interface: 1. Click on Directory->Setting. 2. In the Dir

Customizing Your Phone 31 If there is only one list in the directory, press the Dir soft key to enter this list directly. The built-in phone directo

User Guide for the SIP-T19P/SIP-T19 IP Phone 32 The IP phone enters the local directory directly as there is only Local Directory in the directory by

Customizing Your Phone 33 3. Press the Option soft key, and then select De lete from the prompt list. The LCD screen prompts “Delete selected group

User Guide for the SIP-T19P/SIP-T19 IP Phone 34 4. Enter the name and the office, mobile or other numbers in the corresponding fields. 5. Press

Customizing Your Phone 35 If the contact has already existed in the local directory, the LCD screen will prompt “Overwrite the original contact?”. P

User Guide for the SIP-T19P/SIP-T19 IP Phone 36 The IP phone enters the local directory directly as there is only Local Directory in the directory by

Customizing Your Phone 37 - If only one number of the contact is stored in the local directory, press the Send soft key to dial out the number. -

User Guide for the SIP-T19P/SIP-T19 IP Phone 38 2. In the Search Source List In Dialing block, select the desired list from the Disabled column and

Customizing Your Phone 39 You can manage your phone’s local directory via phone user interface or web user interface. But you can only import or ex

About This Guide v Thank you for choosing the SIP-T19P/SIP-T19 IP phone, exquisitely designed to provide business telephony features, such as Call

User Guide for the SIP-T19P/SIP-T19 IP Phone 40 6. (Optional.) Select the contact information you want to import into the local directory from the

Customizing Your Phone 41 3. Enter the name and the office, mobile or other numbers in the corresponding fields. 4. Press the Add soft key to acc

User Guide for the SIP-T19P/SIP-T19 IP Phone 42 You can configure your new phone to access up to 5 corporate directories. The phone supports up to 2

Customizing Your Phone 43 1. Press Me nu->Dir->Remote Phone Book. If Remote Phone Book is added to the directory, press Dir->Remote Phone

User Guide for the SIP-T19P/SIP-T19 IP Phone 44 3. Enter the refresh period of corporate directory in the Search Flash Time (Seconds) field. The de

Customizing Your Phone 45 The detailed information of the entry appears on the LCD screen. To place a call from the call history list: 1. Press the

User Guide for the SIP-T19P/SIP-T19 IP Phone 46 5. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can upload yo

Customizing Your Phone 47 Physically connect your headset and activate the headset mode for use. For more information on physically connecting a hea

User Guide for the SIP-T19P/SIP-T19 IP Phone 48 2. Select Enabled from the pull-down list of Headset Prior. 3. Click Confirm to accept the change.

Customizing Your Phone 49 2. Customize specific features for these keys. 3. (Optional.) Enter a string that will appear on the LCD screen in the

User Guide for the SIP-T19P/SIP-T19 IP Phone vi Major updates have occurred to the following sections:  Packaging Contents on page 9  Phone Insta

User Guide for the SIP-T19P/SIP-T19 IP Phone 50 Speed Dial You can use this key feature to speed up dialing numbers often used or hard to remember. D

Customizing Your Phone 51 De pendencies: Type (Local Group) Line (the group you want to access) Usage: Press the programmable key to access the grou

User Guide for the SIP-T19P/SIP-T19 IP Phone 52 Message screen. You can enter the text message and then send it. Zero Touch You can use this key feat

Customizing Your Phone 53 To disable an account via phone user interface: 1. Press Me nu->Settings->Advanced Settings (password: admin) ->

User Guide for the SIP-T19P/SIP-T19 IP Phone 54 You can configure one or more replace rules (up to 100) to remove the specified string and replace it

Customizing Your Phone 55 3. Click De l to delete the replace rule(s). Note You can configure one or more dial-now rules (up to 100) on your phone.

User Guide for the SIP-T19P/SIP-T19 IP Phone 56 To configure the delay time for dial-now rule via web user interface: 1. Click on Fe atures->Gene

Customizing Your Phone 57 2. Enter the desired values in the Code, Min Length (1-15) and Max Length (1-15) fields. 3. Click Confirm to accept the

User Guide for the SIP-T19P/SIP-T19 IP Phone 58 3. Click Confirm to add the block out number. Note Public telephone networks in countries around the

Customizing Your Phone 59 You can enable live dialpad on the SIP-T19P/SIP-T19 IP phone, which enables the IP phone to automatically dial out the pho

Table of Contents vii About This Guide ... v In This Guide ...

User Guide for the SIP-T19P/SIP-T19 IP Phone 60 2. Enter the desired number in the Number field. 3. Enter the delay time (in seconds) in the Hotli

Basic Call Features 61 The SIP-T19P/SIP-T19 IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN

User Guide for the SIP-T19P/SIP-T19 IP Phone 62  Using the headset You can also dial the number first, and then choose the way you want to speak to

Basic Call Features 63 To place a call using the headset: 1. With the optional headset connected, press to activate the headset mode. 2. En

User Guide for the SIP-T19P/SIP-T19 IP Phone 64 To answer a call using the hands-free speakerphone mode: Do one of the following: - Press . -

Basic Call Features 65 To redial the last dialed number from your phone: 1. Press twice. A call to your last dialed number is attempted. To r

User Guide for the SIP-T19P/SIP-T19 IP Phone 66 To view placed calls list when the phone is in the pre-dialing screen: 1. Pick up the handset or pre

Basic Call Features 67 You can enable auto redial to redial the phone number automatically when the called party is busy. You can also configure the

User Guide for the SIP-T19P/SIP-T19 IP Phone 68 2. Wait for a period of time or press the OK soft key to redial the phone number. The phone will ret

Basic Call Features 69 1. Press the OK soft key, the phone returns to the idle screen and call completion is activated. When the called party becom

User Guide for the SIP-T19P/SIP-T19 IP Phone viii Keypad Lock ...

User Guide for the SIP-T19P/SIP-T19 IP Phone 70 You can mute the microphone of the active audio device during an active call, and then the other part

Basic Call Features 71 Multiple Calls on Hold: If multiple calls are placed on hold: 1. Press or to switch between the calls, and then

User Guide for the SIP-T19P/SIP-T19 IP Phone 72 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma betwee

Basic Call Features 73 To e nable call forward via phone user interface: 1. Press Me nu->Features->Call Forward. 2. Press or

User Guide for the SIP-T19P/SIP-T19 IP Phone 74 c.) If you select No Answer Forward: 1) Press or , or the Switch soft key to sel

Basic Call Features 75 Dynamic Forwarding To forward an incoming call to another party: 1. When the phone is ringing, press the Fwd soft key. 2.

User Guide for the SIP-T19P/SIP-T19 IP Phone 76 Directory on page 29 for more information.). - Press the Dir soft key, and then select History. Sele

Basic Call Features 77 To configure call waiting via phone user interface: 1. Press Me nu->Features->Call Waiting. 2. Press or

User Guide for the SIP-T19P/SIP-T19 IP Phone 78 3. Enter the number of the second party and press , , or the Send soft key. 4. When the

Basic Call Features 79 3. Enter the conference URI (e.g., [email protected]) in the Conference URI field. 4. Click Confirm to accept the cha

Table of Contents ix Hot Desking ... 87

User Guide for the SIP-T19P/SIP-T19 IP Phone 80 You can use call pickup to answer someone else’s incoming call on the phone. The SIP-T19P/SIP-T19 IP

Basic Call Features 81 2. Enter the directed call pickup code in the Directed Call Pickup Code field. 3. Click Confirm to accept the change. To c

User Guide for the SIP-T19P/SIP-T19 IP Phone 82 To pick up a call directly: 1. Pick up the handset. The DPickup soft key appears on the LCD screen.

Basic Call Features 83 2. Enter the group call pickup code in the G roup Call Pickup Code field. 3. Click Confirm to accept the change. To config

User Guide for the SIP-T19P/SIP-T19 IP Phone 84 To pick up a call in the group: 1. Pick up the handset. The GPickup soft key appears on the LCD scre

Basic Call Features 85 2. Press or to select Enable from the Se nd Anonymous field. 3. (Optional.) Press or to sele

User Guide for the SIP-T19P/SIP-T19 IP Phone 86 4. (Optional. ) Enter the anonymous call rejection on code in the Reject On Code field. 5. (Optiona

Advanced Phone Features 87 This chapter provides operating instructions for the advanced features of the SIP-T19P/SIP-T19 IP phone. Topics include:

User Guide for the SIP-T19P/SIP-T19 IP Phone 88 3. Select Hot Desking from the pull-down list of Type. 5. Click Confirm to accept the change. Note

Advanced Phone Features 89 Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. The SIP-T19P